This topic contains 2 replies, has 3 voices, and was last updated by  B 2 years, 2 months ago.

Burtons


  • Chinotto
    Participant
    Chinotto

    If you live anywhere near a Burtons, I highly recommend them. I lived in the Charleston, SC area for a few years and went there often. They have a separate kitchen and really understand Celiac disease. I believe one of the people who started Burtons has Celiac, so they truly understand and train their staff well. They are able to accommodate many food allergies. Almost their entire menu is gluten-free and they have the best burgers I’ve ever eaten! Another plus is they don’t charge extra when you order gluten-free or egg-free, etc.


  • Jenuine
    Participant
    Jenuine

    Completely agree! We have been to a few in the Boston area and couldn’t be happier with their cross contamination policies. I attended a lecture by their head chefs and the owner who has a gluten allergy (not sure if it was Celiac specifically). He said he was approached years ago about making GF options available and he said he wouldn’t do it if it wasn’t completely safe and delicious. He sets the bar high and makes it every meal!


  • B
    Participant
    B

    I used to go to Burtons, but noticed I experience symptoms occasionally after eating there. I understand they do better than most places, but when I contacted the restaurant about some of my concerns, I found them very dismissive. I pointed out some obvious areas where cross contamination might still be occurring and made suggestions on what they could do to reduce the risk for celiacs. For example they don’t segregate silverware, and often there are bits of dried food on my forks and knives. It has been washed but if that dried food is from pasta or bread, it could produce a reaction. They completely dismissed the idea and insisted they’ve been doing it for 25 years or more and know what they are doing (this was from the owner to me in an email I believe). I wasn’t trying to be hostile or complain in my email, I was saying how much I enjoyed it and just had a few suggestions, but the owner got incredibly defensive. I think if you are a celiac patient I wouldn’t recommend eating here. I didn’t have a problem every time, but I did have a problem some of the time (which is too much).

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