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60 Comments

  1. 1

    Hap

    Dude

    You’re a good man GDude, as I’ve said before. Yours is a very well reasoned response and solution, which, if Bart has any brains left in his head, Bart should happily comply with immediately.

    Hope it works out for you and the Celiac Community.

    Reply
    1. 1.1

      Gluten Dude

      Thanks Hap. We’ll see how this plays out.

      Reply
  2. 2

    Siobhan

    I think you are handling this so well and have done nothing but be helpfull to Bart and the whole coeliac community. Hopefully he will see sense now and try and save what is left of his companies reputation. I haven’t ever bought these cookies but it has made me think twice about buying in items online. In Ireland if something contains an allergen against what is printed on the label the food safety authority issues a recall online and to the shops they are sold in. I wonder is there not a state or county organisation that this could be lodged with as hes not only harming local people here he ships everywhere and is still doing so. I have been very sick for a week and wracking my brain to figure out what I could have had as I am very careful normally and then I think how many of Barts customers have gone through this maybe blaming family or friends or a restaurant for the issue when all along it was the cookie you had for a small snack! Im with you in the angry department this wouldn’t be happening if he were throwing nuts into the mixers and declaring them nut free.

    Reply
  3. 3

    Cynthia L.

    I so admire you GD! Makes me wonder how many of us have suffered from eating these cookies not knowing what made us sick. This is another classic example of Celiac disease not taken seriously or they would not be so careless in the prepartion of their products. Such peopole that put the almighty dollar over the health of us, is why many continue to be sick and the damage to out intestines keep us from healing. I’m thankful to have someone like you to be our voice and do battle for us.
    My best wishes to you and your beautiful family. Gentle hugs for Mrs. Dude.

    Reply
    1. 3.1

      Gluten Dude

      Appreciate it Cynthia.

      Reply
  4. 4

    Musicmidget

    Wow! Just….wow! I can let plain ignorance slide. But this is a spectacular example of willful ignorance. And then just flat out spite and desperation. Hopefully enough people know about this now do they will avoid his cookies until he either gets his act together (doubtful) or goes under. Good luck Dude!

    Reply
  5. 5

    Ken

    You are a model of restraint. I wish you didn’t have to deal with this crap with all that’s going on.
    Thank you, again, for standing up for us. It means a lot.

    Reply
    1. 5.1

      Gluten Dude

      Goes with the territory…thanks Ken.

      Reply
  6. 6

    Beth

    Dude, keep taking the high road thank you so much for fighting for all of us. Even though I don’t have celiac, I would never try his cookies either. The days and possibly weeks that would follow would not be worth it.

    Good luck Bart…..

    Reply
  7. 7

    thetxlady

    Shows class dude. With everything else going on you’re offering a public classy way for him to do the right thing…sadly having met bart & puked for days from his pseudo gluten free cookies, I’m thinking he will try to bury said hatchet in your back.
    Oh wait he already tried that :o and failed…as you were ;)

    Reply
  8. 8

    Kathy

    This is how you deal with someone who cannot eat your product (this was on Jennifer Esposito’s FB page yesterday):
    *****Jennifer’s Way
    10 hours ago ·
    Did u and your little boy come in my bakery this sun? A mom and a very excited boy came in bakery in search of my gluten free allergy friendly treats but realized that although we are peanut free we are not nut free- (OUR FACILITY WILL b THOUGH). I was so sad not being able to offer this excited boy anything. He even got nervous at the thought of nuts in the environment. NO ONE should have to be in fear of food, especially children. It really has been on my mind that I couldn’t serve him something. The Mom was kind and said she was excited for the facility to get her safe cookies for her boy. If you are that mom pls take a pic of you and your boy and send to me and the first round of cookies are on me. It just broke my heart that he left empty handed.*****
    That was copied from her post yesterday. THIS is how GD and JE deal with people. This is how everyone should deal with people – with care and compassion. I will be interested to see if ol’ Bart has learned anything.
    Good on ya, Dude! (xoxo’s to good Mrs. Dude)

    Reply
    1. 8.1

      Gluten Dude

      Yep…she is beyond good people. She’s got a heart of gold.

      Reply
  9. 9

    Colette Ledoux

    Hi Gluten Dude,

    This guy should consider himself lucky. As the old adage goes, you catch more flies with honey than you do with vinegar, and he should realize just how fortunate he is that you’ve been so easy on him.

    I hope he heeds your sage advice.

    Reply
  10. 10

    Lima Bean

    Wondering if he will respond…….

    Reply
  11. 11

    Joanna

    How totally gracious of you :) I sincerely hope that he listens this time.

    Joanna

    Reply
    1. 11.1

      Camille

      AGREE!! Love that you took the High Road. Well done.

      Reply
      1. 11.1.1

        Gluten Dude

        I know…so not like me ;)

        Reply
        1. 11.1.1.1

          Camille

          It’s just like you!! You could have rightfully demolished him.

          Reply
  12. 12

    Karen C.

    Well done GlutenDude!!! It’s nice to see that some people still have class these days. Especially considering all you’re already going through. Praying your you and your family and also for an amicable resolution. God Bless!

    Reply
  13. 13

    Adalinka

    You go Gluten Dude! I hope Bart will listen… I really do. Well played GD! :-)

    Reply
  14. 14

    Juniper

    *applause*

    I hope he takes your suggestions to heart (if he has one).

    Reply
  15. 15

    DHead

    Good job with this post GD! I’ve been anxiously awaiting your response to Bart.

    There is absolutely nothing OK with this at all. This guy should be ashamed of himself along with all of the other bone heads who produce pseudo “Gluten-Free” food…

    Reply
  16. 16

    Cookie's Mom

    Just sorry you have to deal with this kind of garbage. The community is lucky to have you as its advocate. I just hope the stress of it doesn’t do you too much damage.

    Reply
    1. 16.1
  17. 17

    GlutenFreeG

    Somethings you can’t forgive… this evil company went out of their way to parody you! You may have it in your heart to forgive a greedy menaces to society, but I’m not sure if I do just watching all of this from the sidelines has made me sick…. I’ve met people like Bart before who are very greedy and malicious and I can see how this will ever end nicely. Evil comes from within and cannot be hidden. Today is a very sad day in the world for Celiac community, gluten intolerant, allergens, and manufacturers, I just cannot trust them, you all should stop trusting so much, stop! These types of business people will do anything to save themselves…. including lying until the day they die.

    Sending me thoughts to victims who got sick from Barts cookies. Learn from this; drink, eat, cook, bake, create your own damn food !

    Reply
  18. 18

    Comrade Svilova

    I want to send this article to all the regular bakeries I go into that label some items “gluten-free” even though they’re made on shared equipment. Although I’m glad the FDA standards are in place to allow the celiac and NCGI community to push back against misleading and inaccurate labeling like Bart’s, it still puts so much burden on us to police and litigate the issue, while some businesses try to make a quick buck without considering the consequences to their customers.

    Reply
  19. 19

    CD

    I just pulled this quote from Bart’s “glutendude.org” website. It is located at the bottom of the page. As a Celiac I am outraged at this statement because it is false. Read below and see for yourself.

    “* “As one of the criteria for using the claim “gluten-free,” FDA is setting a gluten limit of less than 20 ppm (parts
    per million) in foods that carry this label… Also, most people with celiac disease can tolerate foods with very small
    amounts of gluten. This level is consistent with those set by other countries and international bodies that set food
    safety standards.” (http://www.fda.gov)”

    Hmmmmm…..”most people with celiac disease CAN tolerate foods with very small amounts of gluten.” I’m not in agreement with this knowing how I react to even a single crumb of gluten. Cross-contamination is always a very real threat.

    Thank you GD for sharing the truth and shedding light on those who’d profit at our expense. I for one appreciate it. After fighting so many years to find out what was making us sick, getting sick again because of people’s greed and laziness is unacceptable.

    Reply
    1. 19.1

      Dick L.

      Unfortunately, that is more or less supported by information in the FDA’s FAQ page on “Questions and Answers: Gluten-Free Food Labeling Final Rule”, which (Question 23) says, among other things:
      “In addition, some celiac disease researchers and some epidemiological evidence suggest that most individuals with celiac disease can tolerate variable trace amounts and concentrations of gluten in foods (including levels that are less than 20 ppm gluten) without causing adverse health effects.”

      I think saying that ”most people with celiac disease can tolerate foods with very small amounts of gluten” is a very free paraphrase of the FDA statement in their FAQ, if that is what it’s based on.

      I’d guess the samples tested might have been made or bagged on the same equipment as the regular cookies, and the equipment hadn’t been cleaned well. Or maybe some of the regular cookies just got mixed in with the GF ones. Or maybe they were bagging some regular cookies and used the wrong bags. Or maybe they ran out of the regular bags and just used some of the GF-labeled bags.

      BTW, I hope Gluten Free Watchdog keeps an eye on the similar domain names. I noticed that the .net version was available, and it could get snapped up by youknowho.

      Reply
    2. 19.2

      Wendy M.

      What people like Bart don’t take into account are the many, many men, women and children who have celiac related disorders and can’t tolerate ANY gluten. I developed dermatitis herpetiformis and other symptoms after chemotherapy. (I suspect it was always there, lurking, but treatment can ramp up your immune system). For a long time, I relied on “gluten-free” product labeling and long explanations in restaurants, but after one too many incidents of being glutened, I’ve grown pretty cynical. Bart’s takes the cake, though (sorry for the pun). What about vulnerable kids with wheat allergies whose moms see a chance to buy their child the same brand of cookies as the child’s playmates? Why should they be the victim of business owners who see nothing more than an opportunity to get more customers?

      Reply
  20. 20

    Jersey Girl

    GD-

    Yet another example of how much you freaking rock. My reaction to Bart and his f-ckdupness was plain how dare you come into our community trash our leaderdude and poison the masses.

    What comes around goes around Bart.

    You will pay.

    xo-
    Jersey Girl
    ———————————————————————————–
    “What goes around, goes around,
    Comes all the way back around”
    Justin Timberlake

    Reply
    1. 20.1

      Gluten Dude

      You’re the best JG.

      Reply
  21. 21

    Daniel Goldstein

    If Bart does not respond favorably, if he continues to label his cookies gluten free and claim 5.5ppm, come August 5th when the FDA will begin taking regulatory action against companies we all as a community need to promptly alert the FDA; unless the FDA hears enough complaints they won’t do anything. Here is how:

    Reporting Adverse Effects and Misuse of Labeling

    Health Effects: Anyone who becomes ill or experiences adverse health effects that they believe are associated with having eaten a particular food, including individuals with food allergies and those with celiac disease, should first seek appropriate medical care.

    Afterward, FDA encourages individuals to report the incident to the Center for Food Safety and Applied Nutrition’s Adverse Event Reporting System by calling 240-402-2405.

    Labeling Issues:Consumers and manufacturers can report any complaint they may have, such as potential misuse of gluten-free claims on food labels, to an FDA Consumer Complaint Coordinator in the state where the food was purchased.

    A list of FDA Consumer Complaint Coordinators is posted at FDA’s website:http://www.fda.gov/Safety/ReportaProblem/ConsumerComplaintCoordinators/

    Reply
  22. 22

    IrishHeart

    When I read the Gluten Free Watchdog report myself, my first thought was: “holy crappers.!!..I did not know a reading could go that high.”.

    Kudos to Tricia Thompson and the people at GFW for releasing a statement to the public in an effort to get the word out as soon as
    possible. They are subscriber-supported only and they run on a limited budget. That testing is very expensive, so if people are interested in reading the full report–or reports on any number of products– they can sign up for about $5./mo.

    I am not affiliated with them in any way. I just think they do good work.

    I posted the GFW statement on celiac.com where I hope enough people will see it before eating any of these cookies.

    Jules’ chocolate chip cookies are waaaay better anyway. Soon, she will be up and running with her products again…. Hurry, Jules, hurry! :)

    Good job, GD. I hope he does the right thing now.

    Reply
    1. 22.1

      Camille

      Hi went and signed up immediately after reading your email – they have previous reports you can read and I was pleasantly surprised to see how many really are under 5ppms – Great find!
      Thank you! :)

      Reply
    2. 22.2

      Gluten Dude

      Kudos to GFW indeed!

      And Jennifer Esposito has chocolate cookies to die for too. Her and Jules can feed the celiac world ;)

      Reply
      1. 22.2.1

        IrishHeart

        dang…now I want cookies. :)

        Reply
        1. 22.2.1.1

          Ken

          I subscribed as well. Seems smarter than testing everything myself.

          Reply
          1. 22.2.1.1.1

            IrishHeart

            I think everyone (if they can afford it, of course) would do well to subscribe and support the efforts of Tricia Thompson,RD et al.
            on Gluten Free Watchdog
            They have our backs and I have often linked to her articles as valid sources of solid truthful information for us all.
            I admire her work. She rocks.

            Reply
            1. Jess

              I just subscribed. Hopefully the GFW’s subscriptions will sky rocket because of this!

              Reply
  23. 23

    Andi

    *clap clap clap*

    Well done. I can’t count the number of times I’ve been made sick by negligence and misunderstandings of companies. I got extremely sick from a restaurant that claimed they were GIG trained, yet my husband witnessed a male worker flirting with a female worker by grabbing a handful of flour and throwing it at her (he notified the owners).

    We put our trust in companies to make us not get sick, and it is sad that a grown man with his own cookie company is reacting like a child. It is sad that you politely tried to educate him and all he does is slander you. I hope your lawsuit destroys him.

    Reply
  24. 24

    JS

    Wow…who knew Karma was gluten free?!?!

    Reply
  25. 25

    Gloria @ glutenfreepoodlehome

    Hey, Bart, if you are reading this…click on this article. http://www.newsobserver.com/2011/04/12/1125084/durham-man-who-sold-fake-gluten.html We’ll send you some cookies in jail.

    Reply
    1. 25.1

      Hap

      That case precedent should rightfully put fear into “false gluten free” scofflaw advertisers and manufacturers.

      Justice was served and good health was protected! Great job, Gloria!

      Reply
  26. 26

    NoGlutenEver

    GlutenFree Watch Dog rocks! The more subscribers they have, the more products that can be tested. I’m very happy to be a member; I benefit and it is a way to support whole community. So, the more the merrier!

    Reply
  27. 27

    Gerald Bailey

    Bart may actually be gluten intolerant and suffering from severe brain fog due to eating his own product. This could explain the strange behavior. Wouldn’t that be ironic!

    Reply
  28. 28

    Erin Smith

    This is a disgrace all around.

    If Bart’s continues to label their cookies as “gluten-free”, our community needs to rise up and start filing complaints with the FDA. If we don’t report him, who will?

    According to the FDA website:

    Reporting Adverse Effects and Misuse of Labeling
    Health Effects: Anyone who becomes ill or experiences adverse health effects that they believe are associated with having eaten a particular food, including individuals with food allergies and those with celiac disease, should first seek appropriate medical care.

    Afterward, FDA encourages individuals to report the incident to the Center for Food Safety and Applied Nutrition’s Adverse Event Reporting System by calling 240-402-2405.

    Labeling Issues:Consumers and manufacturers can report any complaint they may have, such as potential misuse of gluten-free claims on food labels, to an FDA Consumer Complaint Coordinator in the state where the food was purchased.

    A list of FDA Consumer Complaint Coordinators is posted at FDA’s website: http://www.fda.gov/Cosmetics/GuidanceComplianceRegulatoryInformation/ucm074201.htm

    Source: http://www.fda.gov/food/resourcesforyou/consumers/ucm367654.Htm

    Reply
  29. 29

    Mary

    Well done Dude, well done.

    Reply
  30. 30

    C

    Fight for what is right. Thank you, Gluten Dude.

    Reply
  31. 31

    GF and more

    Thank you GD. As others have said, you have been a model of how to take the high road here – I honestly don’t know that I could have such a level-headed response in your place. It’s amazing what that company has been doing, and I hate to think of all the irreparable damage that they have done through their exploitation. I hope that this serves as an model for other people and companies who try to get a leg up at the expense of other people’s health. You are a good one GD.

    Reply
  32. 32

    Celeste

    My daughter and I read through all the Bart posts the other day and we had the range of emotions you had. We agree this could have been a learning moment for him and his company. Great post and great follow-up on this. Will share!

    Reply
  33. 33

    Gloria @ glutenfreepoodlehome

    Has anyone heard is anything being done about this? I see that the cookies are still being sold on his website and on Amazon etc. How many people will get sick form this? Was it reported to the FDA?

    Reply
    1. 33.1

      IrishHeart

      Gloria,
      It is my understanding that the results are sent to the FDA, yes.
      I do not know what happens from there.
      IH

      Reply
    2. 33.2

      Daniel Goldstein

      Even if the results have been reported by GF Watchdog to the FDA, the FDA is more likely to take action if they get more complaints (i had heard they’d want 40 complaints or more before they’ll investigate, i don’t know if that is accurate, but the more the better). August 5th is when the FDA will begin taking regulatory action against companies and we all as a community need to promptly alert the FDA about this product and any others that are wrongly claiming GF status (meaning they are over 20ppm).

      Here is how:

      Reporting Adverse Effects and Misuse of Labeling

      Health Effects: Anyone who becomes ill or experiences adverse health effects that they believe are associated with having eaten a particular food, including individuals with food allergies and those with celiac disease, should first seek appropriate medical care.

      Afterward, FDA encourages individuals to report the incident to the Center for Food Safety and Applied Nutrition’s Adverse Event Reporting System by calling 240-402-2405.

      Labeling Issues:Consumers and manufacturers can report any complaint they may have, such as potential misuse of gluten-free claims on food labels, to an FDA Consumer Complaint Coordinator in the state where the food was purchased.

      A list of FDA Consumer Complaint Coordinators is posted at FDA’s website:http://www.fda.gov/Safety/ReportaProblem/ConsumerComplaintCoordinators/

      Reply
      1. 33.2.1

        Gloria @ glutenfreepoodlehome

        I will contact them, I have credentials as a registered dietitian, and I hope a lot of other people will. I also contacted Amazon as Bart sells on there and they are investigating.

        Reply
        1. 33.2.1.1

          Ken

          Wouldn’t this be the time when a responsible company releases a statement to the press and orders a voluntary recall?

          Reply
          1. 33.2.1.1.1

            IrishHeart

            Well, Ken, one would think so…. “responsible” being the operative word here. I hope they do the right thing. SOON

            Reply
            1. Ken

              I just posted on his facebook suggesting it. I imagine I will get the same vitriol he’s tossed at the others (and there are a LOT) who’ve posted there defending the Dude.

              Reply
  34. 34

    Lima Bean

    This was posted a few hours ago on Facebook by the Glutenfree Watchdog:

    “Bart & Judy’s Gluten-Free Chocolate Chip Cookies: Thanks to all the wonderful subscribers who shared the information released by Gluten Free Watchdog responsibly. The FDA has been provided with extensive information on this product. Gluten Free Watchdog will be purchasing this product again shortly after August 5 for retesting. We will be doing the same for other products that have tested at or above 20 ppm gluten. More information will be sent out soon in an email. Thanks!”

    Reply
  35. 35

    Dr. Jacquelyn P. Horne

    Dude! You rock! Thanks for taking these guys to task. Just wonder how many more like Bart are flying under the radar?

    Reply
  36. 36

    kong-kong

    Great Article. Thanks for the info. Does anyone know where I can find a blank “sick form” to fill out?

    Reply

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